Tuesday, July 9, 2019

5 Lessons I Learned About Mental Health and the Workplace


Sitting at a coffee shop in Washington, DC, eight months ago, I forced myself to reflect. I was at the coffee shop because I was too scared to go to work that day. I wasn't scared of the office itself, or my co-workers, or my boss, or the job. I was scared of myself and was scared that I would have a panic attack at work. I was going to be graduating from university in just two months. What did I need in a workplace? What did I want? I had always thought that my priorities would be along the lines of what the job was, who I was working for, etc. But recently, I had been struggling with balancing professional work with my mental health. 

And I still do. There are days when the two just clash terribly for some reason or another. Those days, I feel like a complete failure, on both the personal and professional levels. And while I haven't had a full-time, long-term career job, I have held a number of jobs that have taught me valuable lessons about the relationship between the workplace and mental health.

To begin with, the worst place I ever worked was Foothills Summer Camp - for more than one reason. But one of those reasons was that my mental health was completely ignored. I worked seven days a week and most days were over fifteen hours, easily. There were days when I woke up feeling absolutely dead inside and like there were weights on my chest, holding me down. I cried on a regular basis and received no support from superiors. In fact, when I asked for help in my work, or when I attempted to solve problems, I was criticized and shut out. I was told to be a better employee without being given guidance or tools in how to do that. I was penalized for standing up for what I felt was right. I was excluded. I was punished. I felt inadequate every waking moment. I despised waking up every single morning. I continued to work there for three summers, for a few reasons. I had great friends among the other [emotionally-abused] staff. I loved the kids I taught equestrian lessons to (although Lord only knows how absolutely unqualified I was to do that). My parents also worked there, meaning I kind of lived at camp, so it would have been awkward (and difficult, since I couldn't drive) to work elsewhere.

Before the nightmare job at Foothills, I worked as a Resident Assistant in the Ladies' Dormitory at Upper Columbia Academy - my high school. It was during this part of my life that I began to struggle with mental health, but I didn't notice it affecting my work because the deans I worked under gave me unconditional mental support. While I was always expected to be at work on time, and to do my duties, they were kind and understanding. I remember crying in a panic after disciplining one of the girls on my hall, terrified that she would hate me forever because of it, and one of the deans just wrapped me in her arms and sat with me until I calmed down again. I was given hugs and chocolate, prayer, advice, and regular nights off to relax. There was no set policy for mental health care (as far as I knew) but I also didn't realize that I was developing a mental illness. The deans did their absolute best to support my emotional journey through high school and my first job. I felt cared for, but (through absolutely no fault of theirs) I didn't develop the skills necessary to manage my mental health and work.

Summer 2018 - I worked at the Historic Markerville Creamery. It was the first time I ever held a job with an organization that was not related to my church in any way. By this time, I had an official diagnosis of depression and anxiety. I was on regular medication. I knew that I needed to practice self-care. The first time I woke up under a manic-depressive episode and came to work late because of it, I spoke with my manager and explained my mental health status to her. She offered support to me, but in a different way: her support was professional. She didn't offer hugs or words of encouragement. She set out a plan for how to communicate with her when I was undergoing an episode, and what the steps were for me to take if I needed help. She asked me to tell her if I needed further support. We left it at that. She did not intervene or monitor me, but I was heard, acknowledged and affirmed. The summer went well and my mental health did not hinder my work.

Back to DC - I worked as the Strategic Communications intern at the Bazelon Center for Mental Health Law. It was a dream come true; yet for a least a couple weeks in October, I struggled severely with my mental health. For a while, I fought through it and went to work regardless, but my depression was beginning to suffocate me, and my anxiety was beginning to choke me. Because interning in DC was a once-in-a-lifetime opportunity, I felt even worse for 'wasting' it. I finally overcame my self-discrimination and called my supervisor. I explained that I wasn't feeling well because of mental health reasons. And, of course, she supported me. The Bazelon Center works for the rights of those with mental illness, and yet, because of the residual feelings of shame and fear from working at Foothills, I was legitimately terrified of messing up my reputation by admitting mental illness. The irony is not lost on me. When I told my supervisor, she provided the most comprehensive care from a work place that I have ever received. She told me to take my time in getting better, to focus on myself - all I needed to do was let them know if I'd be working that day or not. I was allowed to work from home if I couldn't make it into the office building itself. She asked if I had or needed psychiatric support and if she could do anything to help with that. She made me feel like I wasn't a bad employee, like I was still greatly valued despite my inability to work sometimes.

So, as I sat in a Peet's Coffee Shop down the street from Bazelon (because I had almost made it to work that day before I panicked), I came to the realization that I can work with and despite of my mental health issues. I do not have to be 'better' to be successful. I don't have to be perfect and healed before I can pursue my goals. So, here is the advice I can give you from my own experiences.

1. Be honest with yourself.
You can’t begin the process of balancing your mental health and your professional life if you don’t acknowledge that sometimes you will have to prioritize your health over your work. That is just reality. To continue working, you have to be healthy and to be healthy, you might have to stop working. It doesn’t make you a less valuable employee, or less successful, or less of a person. If you had any other kind of health issue, like diabetes, cancer, MS, you would not be less of a person. If you would feel comfortable taking time off from work to recover from issues with physical illnesses, then you need to teach yourself to be comfortable with taking time off work to recover from mental illness.

2. Talk to your boss before you have an episode.
This is one that a lot of people aren’t comfortable with because they feel that it is not their supervisor’s right to know anything about their health status. If you feel this way, I understand. Take a moment to consider, however, that speaking to your boss before an issue arises allows your boss to mentally and professionally prepare themselves for those days when you may not be at the top of your game, or maybe you’re out of the game completely. Blindsiding them with a sudden mental health explanation (however legitimate it is) when you’ve missed a week of work already will not help the situation. They may still be understanding and respectful of you and give you the time and space you need to recover but notifying your supervisor of a pre-existing condition that may require you to miss work is equally respectful.

3. Set up a plan for those days you need healing time.
Chances are, you are going to need time off at some point to deal with a mental health issue. You may be able to give advance warning, but it may be sudden. You may even need to leave work part-way through the day. What should be done when that happens? Who do you notify and how? Can you work remotely or at a different time? Does your work go on hold until you have recovered? Does a co-worker take over? Do you need to have someone on standby to cover a shift? Do you need multiple planned breaks during a shift, or maybe a place to go when you need space? Talking through all this will make those days of mental illness easier and smoother to handle for yourself and your supervisor. Furthermore, when there’s a plan in place, you will be more likely to care for your mental health, rather than shelving it until you need a week off from work. Through taking preventative, responsible action, you become a more valuable employee.

4. Plan in mental health days.
These can take a variety of forms, but you need to discover how you care for your mental health, and then set aside time to do that. For myself, I’m discovering that (as extroverted as I am) I need occasional days when I am either completely alone or surrounded by strangers and can ignore literally everyone. Part of my anxiety comes from social interactions, so I need days when I don’t socially interact and my anxiety can take a break. One solution could be working from home or a coffee shop once a week. Maybe I split my ‘weekends’ between Saturday/Sunday and a Wednesday some weeks, so that I have a day alone with no social expectations whatsoever. It really doesn’t matter how you do it, or where or when, but learn what you need and give that to yourself. No one thinks twice about the idea of keeping our bodies healthy by drinking water, eating vegetables, sleeping and exercising. We should not think twice about caring for our minds through whatever method works best for us.

5. Never stay in a job that hurts your mental health.
This is the hardest one for me, because it takes the most courage. There is nothing I hate more than quitting, but if I ever find myself in a job that does not allow for my mental health to be respected and maintained, or (God forbid) a job that actually contributes toward my mental illness, I have to find the strength to walk away. No amount of money or prestige is worth my mental health. The children that I was helping at Foothills were not a good enough reason for me to stay. The friends I had among the staff were not a good enough reason. The enjoyment I got from riding horses and working outdoors was not a good enough reason. I should have quit, because now I see that working there left lasting scars on my psyche. I am still scared of asking for support from supervisors, or even discussing work-related issues with them. I am ashamed of needing help on a project. I hate producing work that needs edits of any kind. I’ve nearly lost jobs because I spiraled down into a panic-stricken secretive nightmare. I have physically hidden from a supervisor before because I hadn’t fulfilled my work duties yet. The first time I submitted a social media post for review at Bazelon, it came back with suggestions for edits and I nearly cried because I felt inadequate, even though my supervisor made it clear that they were pleased with my quality of work. All this can be traced back to the mentally destructive summers at Foothills. Never let an unhealthy job situation continue – either find a solution to the problem or walk away. Trust me.


 
Looking ahead to the future, I will most likely live with mental illness for the rest of my life. I could let it hold me back and limit my professional achievements, but I am determined to succeed despite of my mental illness – or perhaps in spite of my illness. I can’t idly wait for my mental illness to recede. I must proactively manage my mental health in the workplace, and I encourage you to do the same – because you are full of potential and mental health cannot diminish that.